This agency is an independent insurance firm with no government affiliation.

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Privacy Policy

SBX Insurance Solutions' Privacy Policy 

Last Updated: March 24, 2026 


Your Privacy Matters

At SBX Insurance Solutions, your trust means everything. We are committed to protecting your personal information and being transparent about how it is used.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website and services.

Information We Collect

We may collect personal information when you:

  • Request a quote 
  • Schedule an appointment 
  • Fill out a form 
  • Contact us directly 

Personal Information May Include:

  • Name 
  • Email address 
  • Phone number 
  • Mailing address 
  • Date of birth 
  • Insurance needs and preferences 
  • Any information you voluntarily provide 

How We Use Your Information

We use your information to:

✔ Provide quotes and insurance solutions
✔ Schedule consultations and appointments
✔ Respond to questions and service requests
✔ Send updates related to your coverage
✔ Improve our services and client experience
✔ Share relevant offers (only if you opt in)

How Your Information Is Shared

We respect your privacy.

We do NOT sell your personal information.

Your information may be shared only when necessary with:

  • Licensed insurance carriers (for quotes and policy processing) 
  • Trusted service providers (CRM, scheduling, communication tools) 
  • Regulatory agencies when required by law 

All partners are expected to protect your information.

Communication & Marketing

By providing your contact information, you agree to receive:

  • Appointment reminders 
  • Policy updates 
  • Follow-ups 
  • Optional promotional messages 

You can opt out at any time:

  • Text STOP to unsubscribe from SMS 
  • Click unsubscribe in emails 

Message and data rates may apply.

Cookies & Website Tracking

Our website may use cookies to:

  • Improve your browsing experience 
  • Understand website traffic and usage 
  • Optimize our services 

You can disable cookies in your browser settings at any time.

How We Protect Your Information

We use appropriate safeguards to protect your personal information, including:

  • Secure systems and platforms 
  • Restricted access to sensitive data 
  • Industry-standard security practices 

While we do our best, no online system is 100% secure.

Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

Your Rights & Choices

You may request to:

  • Access your personal information 
  • Correct inaccurate information 
  • Request deletion of your data 

To make a request, contact us using the information below.

Children’s Privacy

Our services are intended for adults.
We do not knowingly collect information from individuals under 18.

Policy Updates

This Privacy Policy may be updated periodically.
Any changes will be posted here with a revised effective date.

Contact SBX Insurance Solutions

If you have questions about this policy or your information:

SBX Insurance Solutions
📍 11 South 12th Street, Ste 310 Richmond, VA 23219
📞 (804) 334-6813
📧 contactus@sbxinsurance.com
🌐 www.sbxinsurance.com 

Additional Compliance Notice

SBX Insurance Solutions may handle health-related information in accordance with applicable laws and regulations, including HIPAA where applicable.

Connect With Us


SBX Insurance Solutions is an independent insurance agency with no government affiliation.  In regards to Medicare plan offerings, we do not offer every plan available in your area.  Please contact www.medicare.gov, 1-800-MEDICARE or your local State Health Insurance Program to get information on all of your options.   


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